Imprint


Christoph Wirtz Raumausstattung
Odenkirchener Str. 14
41363 J├╝chen

Phone: 02165 416
Fax: 02165 2955
email: info@raumausstattung-wirtz.de

Authorized representative: Christoph Wirtz

VAT ID no.: DE202847602
Contact in case of data protection inquieries: Christoph Wirtz

Dispute resolution for consumers

We strive to reach an agreement with the customer at all times. If you are not satisfied, use our email address info@raumausstattung-wirtz.de or our other contact details. The European Commission maintains an online dispute resolution (OS) platform with additional information, which can be accessed on the Internet at https://ec.europa.eu/consumers/odr/. However, we do not participate in, and are not required to, a formal dispute resolution procedure before consumer arbitrators in disputes over offers and contracts made through the JAB Marketplace.

 

Privacy notice

We protect your personal data in compliance with statutory requirements. As a retailer on JAB's marketplace, we receive data from JAB that is processed by us as Controller in terms of Art. 4 No. 7 GDPR.  

The data that we receive from JAB is chiefly your data concerning your transactions on JAB's marketplace, i.e. the agreements that you conclude with us there. This includes your address and contact information for the billing and delivery address (including name, form of address, title, email contact information) and your order information including the order amount. You have consented to the transfer of this data vis-a-vis JAB by accepting the marketplace terms of use upon registration or upon placement of an order. (In this regard, please see the supplementary regulation concerning data use on the marketplace in the marketplace terms of use, in particular under Sec. VII.) For the rest, the privacy notice of JAB under www.jab.de/content/jab-anstoetz-group-data-protection applies.

We use this data to process purchase agreements concluded on JAB as well as for future guarantee and warranty processing and possible processing of returns, as well as possibly for statutory product tracking and recall options. The service providers (e.g. logistics companies) used by us will receive the address information within the scope of order processing. Our data processing is thus based on the fulfilment of our contractual obligations (Art. 6 (1) lit. b GDPR). We cannot fill orders without the corresponding applicable information. Trade and tax law furthermore obligates us to archive data from concluded transactions for the duration of the statutory retention periods. Art. 6 (1) lit. b and c GDPR are the legal basis for the corresponding data uses. 

We also receive from JAB data concerning the delivery of the ordered goods and the shipping status as well as possibly forwarded data within the scope of service inquiries that you have addressed to JAB and that pertain to our performance obligations or our services. We use this data for contract processing and for your inquiries within the scope of our service.

In the event of a return request, we inform JAB of the return request for corresponding retention and use on JAB, and possibly the payment service provider, and provide to it the data necessary for a refund. The above-stated information is stored by JAB and possibly used for providing information within the scope of the service.

We use your data for service inquiries only to process matters that you bring to our attention in connection with the transaction concluded with us.

If you voluntarily disclose banking information to us, e.g. for refunds, we use such exclusively for these cases. Your banking information is stored securely by us in this case.

We furthermore use your address information on the basis of Art.  6 (1) lit. f GDPR to safeguard our interest in maintaining the customer relationship for our own advertisement purposes (e.g. postal mail advertisement) or within the scope of separate consent granted by you outside of this document. In case of consent, we base our data processing on such pursuant to Art. 6 (1) lit. a GDPR.

You can object to a use or forwarding of your data for advertisement purposes, also insofar as such occurs through profiling for advertisement purposes, at any time with effect for the future as of the date of receipt, and/or withdraw consent accordingly. Data processing that took place prior to receipt of your objection or withdrawal remains unaffected.

More detailed information in this regard can be found in our privacy notice; we have provided a link to that web address at the end of this notice.

We do not collect data concerning page visits or visitor interests on the JAB marketplace. JAB may possibly collect such data. Information in this regard is available in the privacy notice of JAB under www.jab.de/content/jab-anstoetz-group-data-protection.

Concardis GmbH, Helfmann-Park 7, 65760 Eschborn, Germany, in cases in which we provide services in advance, and based on our interest to protect ourselves against payment default and to protect our customers against identity misuse, (Art. 6 (1) lit. f GDPR), to review your payment selection (Art. 6 (1) lit. b GDRP) and to meet statutory requirements Art. 6 (1) lit. c GDPR), performs a credit check in which values for the likelihood of a payment default are calculated, whereby your address information is also included.

Your rights:

You are entitled to information, rectification, erasure, restriction of processing, data portability, and objection (e.g. in connection with credit checks or the use of your data for advertisement purposes). You also have a right to lodge a complaint with the supervisory authority responsible for data protection, in particular in the member state of your habitual residence or the location of the presumed violation.

The contact information is listed above, in our legal notice on the marketplace of JAB, or on our retailer page at JAB.

Our complete privacy notice including additional contact options and an explanation of additional details concerning our data processing, further processing, as well as information concerning your rights is available under: www.jab.de/content/jab-anstoetz-group-data-protection.