Dekopol Raumausstatter F. Uwe Jahn e. K.
Große Diesdorfer Str. 228
Phone: 0391 732530
Fax: 0391 7325318
Authorized representative: Frank Uwe Jahn
Commercial register: District Court Stendal, HRA 2837
Tax ID number: DE271658705
Dispute resolution for consumers
We strive to reach an agreement with the customer at all times. If you are not satisfied, use our email address email@example.com or our other contact details. The European Commission maintains an online dispute resolution (OS) platform with additional information, which can be accessed on the Internet at https://ec.europa.eu/consumers/odr/. However, we do not participate in, and are not required to, a formal dispute resolution procedure before consumer arbitrators in disputes over offers and contracts made through the JAB Marketplace.
We protect your personal data in accordance with legal requirements. As a trader on the Marketplace of JAB, we receive data from JAB, which we process under data protection law as a responsible person within the meaning of Art. 4 no. 7 GDPR.
The data we receive from JAB is primarily about your data about your transactions on the Marketplace of JAB, the contracts you conclude with us. This includes your address and contact details for the billing and delivery address (including name, salutation, title, contact details for e-mail) and your order details with details of the order. You consented to this data transfer during your registration or order with JAB by accepting the marketplace conditions. (For further details, see the regulations on data usage on the Marketplace in the Marketplace Conditions, especially under Section VII.) In all other respects, the privacy notices of JAB can be found at www.jab.de/content/jab-anstoetz-group-data-protection.
We use these data to process the purchase contract concluded on JAB as well as for possible later warranty or warranty processing as well as, if applicable, for the processing of returns and, if applicable, for legally prescribed product tracking. Callback options. As part of the order processing, the service providers (eg logistics companies) that we may use here will receive the address data. Our data processing is thus based on the fulfillment of our contractual obligations (Art. 6 para. 1 lit. b GDPR). Without appropriate information we can not execute orders. In addition, commercial and tax law obliges us to archive data from the concluded transactions for the duration of the legal retention periods. The legal basis for the corresponding data uses is Art. 6 para. 1 lit. b and c GDPR.
In addition, we receive data from JAB about the delivery of the ordered goods and about the status of the shipment as well as possibly forwarded data within the scope of service requests that you have addressed to JAB and that affect our performance obligations or services. We use this data for the execution of the contract and for your queries within the framework of our service.
In the case of a return request, we will inform JAB of the return request for storage and use on JAB and, if applicable, the payment service provider and provide him with the data necessary for the refund. The above information is stored by JAB and may be used for information as part of the service.
We use your data for service requests only to settle any concerns you may have in relation to the transaction we have made with us.
If you provide us voluntarily, for example for refunds, bank details, we use these exclusively for these cases. Your bank details will be securely stored in this case.
In addition, we use your address data on the basis of Art. 6 para. 1 lit. f GDPR in the pursuit of our interests in maintaining the customer relationship for our own advertising purposes (for example letter mail advertising) or in the context of a separate consent given outside of this document. With a consent, we base our data processing on this Art. 6 para. 1 lit. a GDPR.
Any use or disclosure of your data for advertising purposes, including as far as this is done by profiling for advertising purposes, you can object at any time with effect for the future from access and / or revoke consent accordingly. Data processing prior to receipt of your objection or cancellation remains unaffected.
Concardis GmbH, Helfmann-Park 7, D-65760 Eschborn, in cases in which we make advance payments based on our interest in protecting ourselves against payment defaults and customers from identity theft (Article 6 para. 1 lit. f GDPR) Examination of your choice of payment (Art. 6 para. 1 lit. b GDPR) and to meet legal requirements (Art. 6 para. 1 lit. c GDPR) conducts a credit check, in which framework values for the likelihood of a default are calculated, including your address data.
You have rights to access, rectification, deletion, limitation of processing, data portability and right of objection (for example in connection with credit checks or the promotional use of your data). In addition, you have a right of appeal to the supervisory authority responsible for data protection, in particular in the Member State of your residence, place of work or place of alleged infringement.
Contact details can be found above, in our imprint on the Marketplace of JAB or on our dealer page at JAB.